Authentication Tips
Why Professional Authenticator Reports Are More Trusted Than Seller Claims
In the bustling world of pre-owned luxury, one phrase is repeated in countless listings: "100% Authentic." Sellers use it with the best...
When You Should Choose a Detailed Certificate Over a Basic PDF Certificate
In the world of luxury resale, a professional authentication certificate is an essential tool. It provides the proof needed to build bu...
How to Avoid Disputes by Getting Certificates Before Listing Your Items
Selling a pre-owned luxury item should be a straightforward, profitable experience. You have a beautiful handbag, watch, or accessory t...
What Happens When an Item Has Too Many Replaced Parts to Authenticate
The world of pre-loved luxury is built on a foundation of trust. Buyers invest significant sums of money with the expectation that the ...
Why We Require Microchipped Items for Confirmation on Certain Models
Luxury handbags and accessories are more than just fashion statements; they are significant financial investments. As the resale market...
What Happens If You Submit the Wrong Brand (and How Refunds Work)
In the fast-paced world of online resale, mistakes can happen. You are juggling multiple listings, sourcing new inventory, and trying t...
How to Prepare for Submitting a Claim to PayPal, Poshmark, or Your Bank
You’ve received the luxury bag you ordered online, but something feels off. The excitement of unboxing quickly turns to a sinking feeli...
Why Your Claim Might Be Denied Without a Detailed Certificate
You’ve done everything right. You spotted the fake, you filed the dispute with PayPal, eBay, or your credit card company, and you waite...
What to Do If Your Platform Requests Proof of Inauthenticity
It is a moment that can make any buyer's heart sink. You've received a luxury item you suspect is a counterfeit, you’ve filed a claim, ...
How Our Refund & Credit Policy Protects Buyers and Resellers
Buying and selling luxury goods online is an exciting venture, but it comes with its fair share of anxiety. Is the bag real? Will the p...