No, we authenticate Louis Vuitton only. No other brands.
No, we only require very clear photos of the item, please refer to our “Photo Guidelines”.
It depends on the item and photos. If we have all required clear photos, the result is given in a few minutes. If it takes longer, we will let you know upfront.
Our authenticators are extremely thorough with the inspection and we stand behind our authentications. In any event we have to re-evaluate the result and find it to be different than the original authentication, we will refund the payment in full and provide any further documents needed, at no cost to you.
Our documents are accepted by PayPal, eBay, and major credit card companies. Yes, we have helped many clients with the claims successfully.
No, We are open on weekdays from 8 AM – 10 PM PST and on weekends from 8 AM – 8 PM PST. You can message/email/text us outside of those hours and we will reply when we are back online.
Every authentication company has its own experience to back it up. Depending on their training and level of expertise, they might have different opinions. Our team is considered top notch in the industry, even few of the Louis Vuitton Stores have recommended us to their clients. We proudly stand behind our verdicts, that is backed by years of consistent accurate results.