Professional Authenticators, LLC, DBA ProAuthenticators (“we”, “us”, “our”) is a limited liability company governed under the laws of Florida. The “buyer”, “you”, or “your” herein referred to is any person who pays a fee to us for any of the services we provide. Please read the following Terms and Conditions prior to purchasing any services from us. By using our authentication services, you agree to all terms of service pursuant to these Terms and Conditions.
Our “services” consist of authenticating and identifying Louis Vuitton items and are provided by knowledgeable and skilled professionals with years of collecting, buying, selling, and hands on experience with the Louis Vuitton brand. The determinations of each authentication, identification, appraisal or any service provided, is the opinion and/or determination by our skilled expert authenticator(s).
The services provided are based upon the buyer’s purchase order information provided; that being the photos and description of each item submitted. The buyer has the right to seek additional evaluations from other skilled authenticators as they deem necessary.
USE OF THE SERVICES WE PROVIDE IS AT YOUR OWN RISK AND IS PROVIDED ON AN “AS-IS” BASIS. WE DISCLAIM ALL WARRANTIES OF ANY KIND AS TO THE USE OF THE SERVICES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR ARE WITHOUT DEFECT OR ERROR.
We are not held liable for any loss resulting from their opinions rendered. By agreeing to use our authentication services, you agree to hold us harmless for any loss associated with our assessment of any Louis Vuitton item. We shall not be held accountable, liable or responsible should our opinion regarding an order or service be disagreed upon by a non-affiliated or third party opinion. We shall not issue a refund for any service or order purchased should the Louis Vuitton item in question be found or determined non-authentic or ‘fake’ by way of a non-affiliated or third party opinion.
In no event shall we be liable to you for any incidental, consequential, indirect, statutory, special, exemplary, or punitive damages, including but not limited to lost profits, loss of use, loss of time, inconvenience, lost business opportunities, damage to goodwill or reputation, and costs of cover, regardless of whether such liability is based on breach of contract, tort, strict liability, or otherwise, and even if advised of the possibility of such damages or such damages could have been reasonably foreseen. In no event shall we be liable to you for any amount greater than the total amount of payments you made to us for our services.
You agree that you understand and knowingly and freely assume all risks associated with implementing any aspect of our services. You acknowledge that you receive material benefit from our services and, in consideration, you agree to fully and completely, to the fullest extent permissible by law, indemnify, defend, and hold us harmless from any and all third party claims related to or arising from, directly or indirectly, in whole or in part, our services.
Should we determine the item in question is ‘unable to evaluate,’ a refund will be issued in the same form and payment method as the original order was purchased. We will not refund any service or order purchased should the buyer(s) not be able to provide accurate and visible photos within three (3) days of the service or order purchase.
We agree to hold the purchase order as ‘credit’ should the buyer agree to provide all required pictures within 15 days of order purchased. The credit is invalid and shall not be refunded if it’s past 15 days. If the buyer made a payment and changed their mind about receiving our services or if the item is a different brand than Louis Vuitton, we will refund the payment minus any PayPal fees incurred to us. We shall not bear to pay any fees for aforementioned circumstances.
Access to the website operated by us (the “Site”) is permitted on a temporary basis and we reserve the right to withdraw or amend the service we provide on the Site or part of the Site without notice. We will not be liable or responsible if for any reason the Site is unavailable at any time or for any period.
The rights and obligations of the parties hereunder shall be construed in accordance with, and shall be governed by, the laws of the state of Florida, without giving effect to its rules regarding conflict of laws. Any dispute between you and us shall be decided by neutral, binding arbitration. The arbitration shall be conduct through any arbitration provider or service mutually agreed to by the parties. Any mediation (if agreed to by the parties) or arbitration shall be held and conducted in the State of Florida. To the maximum extent permitted by applicable law, any arbitration shall be on a confidential basis.